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Terms of Service

Last updated: August 28, 2026

By using Felt, you agree to these terms. If you do not agree, please stop using the service.

1. Scope of Application

This policy applies to all content forms generated or processed through the Service:

  • Text: AI-generated text, dialogue, code, articles, and creative writing.
  • Image: AI-generated or edited images, illustrations, and album cover artwork.
  • Audio/Video (if applicable): AI-synthesized speech, music analysis, and video content.
  • User Input (Prompt): Prompts and instructions submitted by users, including text descriptions and reference images.

2. Introduction

Felt is an AI-powered service operated by an individual developer (hereinafter "Felt", "we", or "us"). The service generates album cover art based on music analysis and creative AI models, and is accessible at vibefelt.com.

These Terms of Service ("Terms") govern your access to and use of the Service. By creating an account, purchasing credits, or using the Service in any way, you confirm that you: (a) are at least 18 years of age; (b) have read, understood, and agree to be bound by these Terms; (c) agree to our Privacy Policy; and (d) are authorized to enter into this agreement.

3. Service Description

Felt provides an AI platform that analyzes your music (audio features, mood, structure) and generates album cover artwork based on that analysis. The service operates on a credit-based model, where each generation consumes a number of credits.

The Service is delivered digitally over the internet. Credits are consumed upon generation and are non-recoverable once used.

4. Account Registration

You must create an account to use Felt. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

If you register on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

5. Credits and Payments

Felt operates on a credit system. Each generation consumes credits based on the model used. Current credit packages and pricing are as follows:

  • 500 credits — $4.99
  • 1,000 credits — $9.99
  • 2,500 credits — $19.99

Credits can be purchased through the Service using third-party payment processors. Each generation consumes a fixed number of credits (typically 100–200 credits per image), which is deducted from your balance before the generation begins. Insufficient credits will prevent generation until you top up.

All payments are processed by third-party payment providers. Felt does not store your full payment card details.

6. Credit Expiry

Purchased credits are valid for 12 months from the date of purchase. Credits not used within this period will expire. We will send a reminder before your credits expire.

7. Cancellation and Account Termination

You may delete your account at any time through the account settings or by contacting longxx45@hotmail.com. Upon deletion, unused credits will be retained for 30 days before being permanently removed. No refunds will be issued for credits that have not yet expired but remain unused after the 30-day retention period.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraud, or abuse the Service.

8. Refund Policy

Due to the digital nature of the Service, credits are generally non-refundable once consumed. The following exceptions apply:

  • Unused credits: If you have not used any credits from a purchase, you may request a full refund within 7 days of the purchase date.
  • Duplicate charges: If you were charged multiple times for the same credit purchase, we will refund the duplicate charge(s) in full.
  • Service outage: If the Service is unavailable for more than 72 consecutive hours due to issues on our end, we will provide credit compensation or a partial refund proportional to the downtime.
  • Legal rights: Where applicable law grants you a right of withdrawal or refund (e.g., the 14-day cooling-off period in the EU/UK), these rights are preserved.

To request a refund, email longxx45@hotmail.com with your account email and transaction ID. We aim to respond within 2 business days and process eligible refunds within 5–10 business days.

9. AI Content and Intellectual Property

AI-generated cover art created through the Service is owned by you once generated. You may use the output for any lawful purpose.

You retain ownership of all content you upload to the Service. By uploading, you grant Felt a limited, non-exclusive license to process your content solely for the purpose of providing the Service.

Felt does not use your uploaded content or generated outputs to train AI models without your explicit consent.

AI-generated content may contain inaccuracies. You are responsible for reviewing and verifying outputs before using them for any purpose.

10. Content Standards and Prohibited Content

You agree not to use the Service to generate any content that falls into the following prohibited categories:

  • Sexual and NSFW content: Pornographic, sexually explicit, or adult-oriented content, including depictions of sexual acts or nudity.
  • Violent and gory content: Content depicting extreme violence, bloodshed, torture, mutilation, or other forms of graphic harm.
  • Hate speech and discrimination: Content that promotes hatred, discrimination, or violence against individuals or groups based on race, ethnicity, gender, religion, sexual orientation, disability, or other protected characteristics.
  • Child exploitation: Any content involving the sexualization or exploitation of minors. This includes CSAM (Child Sexual Abuse Material) and any depiction of minors in sexual or suggestive contexts.
  • Deepfakes and impersonation: AI-synthesized media intended to impersonate real persons, deceive viewers about the authenticity or origin of content, or facilitate fraud.
  • Intellectual property infringement: Content that infringes on third-party copyrights, trademarks, or other proprietary rights, including generating album covers that mimic existing copyrighted works.

10.1 Zero Tolerance

The following content is strictly prohibited with zero tolerance. Violations will result in immediate account termination and may be reported to authorities:

  • Child sexual exploitation content (CSAM) or any content involving minors in sexual or suggestive contexts.
  • Content promoting or assisting terrorism, extremism, or mass violence.
  • Instructions for manufacturing weapons of mass destruction.
  • Content inciting genocide or ethnic hatred.
  • Non-consensual deepfake sexual content targeting real individuals.
  • Any content prohibited under applicable local laws and regulations.

10.2 Strictly Restricted

  • Violent content: Permitted only with clear creative or educational context. Graphic depictions without context are prohibited.
  • Misinformation: Content that may mislead users about factual matters, especially in medical, legal, or financial domains.
  • Political sensitivity: Content that may be misleading or inflaming on political topics.
  • Impersonation: Pretending to be a real person, brand, or institution — prohibited even in non-deceptive contexts.

10.3 Generally Prohibited Behaviors

  • Generating or spreading false information or rumors.
  • Claiming AI-generated content as human-created work.
  • Mass-generating spam or fraudulent content.
  • Using jailbreak prompts to bypass platform safety mechanisms.
  • Infringing on intellectual property, portrait rights, or privacy rights.
  • Creating malware, phishing content, or tools for cyberattacks.
  • Reselling or sublicensing access to the Service without prior written approval.
  • Bypassing or interfering with the Service's security features.
  • Violating any applicable laws, regulations, or payment network rules.

11. Content Moderation Mechanism

Felt employs a multi-layered content moderation system combining automated screening with manual review to ensure compliance with these Terms.

11.1 Automated Moderation (Real-time)

All user inputs and generated outputs are screened in real-time:

  • Input filtering: Prompts are scanned for prohibited keywords, semantic patterns, and harmful intent.
  • Output filtering: Generated content is evaluated by automated safety classifiers before being delivered to users.
  • Content moderation model: We use the nsfw-classifier model (Gitee AI) to screen outputs for prohibited visual content.
  • Pattern analysis: Abnormal API usage patterns are monitored to detect abuse.

11.2 Manual Review

  • Content flagged by automated systems enters a manual review queue.
  • User-reported content is manually verified by the operator.
  • Reviewers are required to complete content safety training and sign confidentiality agreements.

11.3 Periodic Auditing

  • Random sampling reviews are conducted periodically to assess moderation accuracy.
  • The automated moderation system is continuously evaluated and improved based on review outcomes.

11.4 Content Severity Levels

Level Description Review Action
L1 Critical Child safety, terrorism Auto-block + manual confirmation Immediate ban + report to authorities
L2 High Risk Severe violations Auto-flag + priority review Remove content + suspend account
L3 Medium General violations Manual review Warning + content removal
L4 Low Minor violations Report-triggered Warning + request modification

12. Reporting Mechanism

12.1 When to Report

  • Content or behavior that violates this policy's content standards.
  • Content involving child safety, terrorism, or other severe violations.
  • AI impersonation or infringement of your own rights.
  • Any other content or behavior the platform deems reportable.

12.2 Reporting Principles

  • Confidentiality: Reporter identity is kept strictly confidential.
  • Impartiality: All reports undergo independent and objective review.
  • Anti-abuse: Malicious or false reports will be recorded and addressed.

13. Reporting Channels

You can report violations through the following channel:

  • Report email: longxx45@hotmail.com — Include the generation ID (if available), a description of the violation, and any supporting evidence. We review all reports and take appropriate action.

14. Response and Processing Timeline

Violation Level Initial Response Resolution
L1 Critical Within 2 hours Within 24 hours
L2 High Risk Within 24 hours Within 3 business days
L3 Medium Within 3 business days Within 7 business days
L4 Low Within 5 business days Within 15 business days

Processing flow: Report received (auto-confirmation) → Initial grading (L1–L4) → Content review (automated + manual) → Enforcement decision → Action executed → Reporter notified.

15. Violation Enforcement Actions

Action Measure Applicable To
1. Content Warning Written warning, request to delete or modify First minor violation
2. Content Removal Remove violating content Confirmed L3–L4
3. Feature Restriction Reduce usage limits or model access Multiple minor violations or single L3
4. Account Suspension Temporary suspension pending review L2 or cumulative violations
5. Permanent Ban Permanent termination of access L1 or multiple L2 violations
6. Legal Action Report to law enforcement, cooperate with investigation L1 violations involving illegal activity

16. Appeal Mechanism

If you disagree with an enforcement action, you may submit an appeal within 14 days of receiving the notification:

  • Appeal channel: longxx45@hotmail.com
  • Processing timeline: We aim to complete review within 10 business days.
  • Review process: Appeals are reviewed by an independent reviewer who was not involved in the original enforcement decision.

17. Transparency and Policy Updates

We are committed to transparency in content moderation:

  • We publish periodic content safety transparency reports.
  • Material changes to these Terms will be communicated via email at least 14 days before they take effect.
  • Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. AI Models and Third-Party Providers

The Service uses the following AI models from third-party providers:

  • Text / reasoning model: Step-3.7-flash (StepFun)
  • Image generation models: step-image-edit-2 (StepFun), FLUX.1-dev / FLUX.1-Kontext-dev / Kolors (Gitee AI), agnes-image-2.1-flash (AGNES), Kwai-Kolors/Kolors (SiliconFlow)
  • Music analysis model: jhurliman/music-flamingo (Replicate)
  • Content moderation: nsfw-classifier (Gitee AI)

The performance, availability, and output quality of the Service depend on these providers and models. We are not responsible for outages, changes, or policy updates by third-party providers. We will notify users of significant disruptions when possible.

19. Disclaimers and Liability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or accuracy of AI outputs.

AI-generated content may be inaccurate, incomplete, or outdated. Do not rely on generated content for legal, medical, financial, or other professional advice. Always consult a qualified professional before acting on AI-generated information.

To the maximum extent permitted by law, Felt shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability to you shall not exceed the amount you paid for credits in the 12 months preceding the claim.

20. Term and Termination

These Terms remain in effect for as long as you use the Service. We may suspend or terminate your access if you seriously violate these Terms, commit fraud, or if required by law. If we terminate your access for non-breach reasons, we will provide a pro-rated refund for any prepaid, unused credits.

21. Governing Law

These Terms are governed by applicable law. Before initiating formal proceedings, please contact longxx45@hotmail.com to attempt an informal resolution.

22. General Provisions

We may update these Terms from time to time. Material changes will be communicated via email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

23. Contact

For questions about these Terms, billing, or the Service:

  • General inquiries: longxx45@hotmail.com
  • Refund requests: longxx45@hotmail.com
  • Content safety / reporting: longxx45@hotmail.com
  • Appeals: longxx45@hotmail.com

Last updated: August 28, 2026 · Felt · vibefelt.com

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